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FAQs

Q: How to join the VIP clubs?

A: you can leave your email address,then we will notify to you if we have big activity and deals,and you can also earn points by purchasing our products, which can be used to redeem prizes.

Q: How to get shop points?

A: Register to earn basic points, purchase products, and earn points for evaluation. When the points reach a certain level, you can participate in the store designated activities.

Q: Where can I buy your products?

A: Products can be ordered from Amzon.com,you can click the botton named Amazon of product listing.

Q: How long does it normally take to process an order?

A: If you order from Amazon.com, it depends on Amazon FBA. 2 days if you are Prime Member.

Q: How can I return and refund?

A: Within 90-days, please send the product to us and we will refund via Paypal within 2 days after receving the product.

Q: How to reset a smart light bulb?

A: Switch on and off three times until the lamp flashes and connect to normal mode.