| Questions | Answers |
|---|
| Can't connect to Alexa or Google | Please activate smart life skill on the alexa app. |
| Why the light strip does not change with the music? | Please turn on the music mode on the APP or remote control first. |
| Why is the light strip on while the TV or computer screen is not on? | Please check if the TV or computer is in standby mode. |
| Can't connect with the Smart life app. | The light strip can only be connected in a 2.4G network environment, please turn off the 5G network when connecting. |
| Why the light strip does not work after everything connecting? | Please check if the RGB interface is correctly connected according to the instructions. |
| The connector I bought is a +RGB connector, but the light strip is a +GBR connector. Does it affect normal use? | Does not affect, this is universal. |
