Maxcio Support Center

Maxcio Smart Music Sync LED Light Strips

QuestionsAnswers
Can’t connect with the Smart life app.The light strip can only be connected in a 2.4G network environment, please turn off the 5G network when connecting.
Can't connect to Alexa or Google.Please activate smart life skill on the alexa app.
Why the light strip does not work after everything connecting?Please check if the RGB interface is correctly connected according to the instructions.
The connector I bought is a +RGB connector, but the light strip is a +GBR connector. Does it affect normal use?Does not affect, this is universal.
Why the light strip does not change with the music?Please turn on the music mode on the APP or remote control first.

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