Maxcio Support Center
Maxcio Wifi RGBW Celing Light
| Questions | Answers |
|---|---|
| Why can't Alexa or Google switch scenes and modes? | The voice control can only switch the lights and adjust the brightness and color. It cannot switch the scene mode temporarily. |
| Can’t connect with the Smart Life app. | The light strip can only be connected in a 2.4G network environment, please turn off the 5G network when connecting. |
| Can't connect to Alexa or Google. | Please activate smart life skill on the alexa app. |