Maxcio Support Center

Maxcio LED Light Strips for TV

QuestionsAnswers
Can't connect to Alexa or GooglePlease activate smart life skill on the alexa app.
Why the light strip does not change with the music?Please turn on the music mode on the APP or remote control first.
Why is the light strip on while the TV or computer screen is not on?Please check if the TV or computer is in standby mode.
Can't connect with the Smart life app.The light strip can only be connected in a 2.4G network environment, please turn off the 5G network when connecting.
Why the light strip does not work after everything connecting?Please check if the RGB interface is correctly connected according to the instructions.
The connector I bought is a +RGB connector, but the light strip is a +GBR connector. Does it affect normal use?Does not affect, this is universal.

Need Help? Please Fill in the Form Below.